Social media refers to the means of interactions among people in which they create, share, and/or exchange information and ideas in virtual communities and networks.[1] Andreas Kaplan
and Michael Haenlein define social media as "a group of Internet-based
applications that build on the ideological and technological foundations
of Web 2.0, and that allow the creation and exchange of user-generated content."[2]
Furthermore, social media depends on mobile and web-based technologies
to create highly interactive platforms through which individuals and
communities share, co-create, discuss, and modify user-generated
content. It introduces substantial and pervasive changes to
communication between organizations, communities, and individuals.[3]
Social media differentiates from traditional/industrial media in many aspects such as quality,[4] reach, frequency, usability, immediacy, and permanence.[5]
There are many effects that stem from internet usage. According to
Nielsen, internet users continue to spend more time with social media
sites than any other type of site. At the same time, the total time
spent on social media in the U.S. across PC and mobile devices increased
by 37 percent to 121 billion minutes in July 2012 compared to 88
billion minutes in July 2011.[6]
For content contributors, the benefits of participating in social media
have gone beyond simply social sharing to building reputation and
bringing in career opportunities and monetary income, as discussed in
Tang, Gu, and Whinston (2012).[7]
Much of the criticism of social media are about its exclusiveness[citation needed]
as most sites do not allow the transfer of information from one to
another, disparity of information available, issues with trustworthiness
and reliability of information presented, concentration, ownership of
media content, and the meaning of interactions created by social media.
However, it is also argued that social media has positive effects such
as allowing the democratization of the internet[8] while also allowing individuals to advertise themselves and form friendships.[9]
Most people[who?] associate social media with positive outcomes[citation needed],
yet this is not always the case. Due to the increase in social media
websites, there seems to be a positive correlation between the usage of
such media with cyber-bullying, online sexual predators, and the decrease in face-to-face interactions. Social media may expose children to images of alcohol, tobacco, and sexual behaviors[relevant? ].[10]
Geocities,
created in 1994, was one of the first social media sites. The concept
was for users to create their own websites, characterized by one of six
"cities" that were known for certain characteristics.[11]
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